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Why You Need to Use USPS This Holiday Season
Tyler Douglas •USPS will not be implementing peak season surcharges or price hike in 2023. How can you get the most out of this recent announcement? -
How to Leverage Customer Collaboration to Offset Shipping Losses
Tyler Douglas •What if you could turn lost and damaged packages into a profit center that improves customer LTV? -
The bull case for economy shipping services
Tyler Douglas •There's a lot of hate out there about economy shipping services like USPS Ground Advantage. But when used right, these services can make a huge impact on your bottom line without sacrificing delivery speed and quality. In this post, I'll tell you how to properly leverage economy shipping options -
Your customers care when their orders arrive, not how they're shipped
Tyler Douglas •Don't let your customers pick a specific shipping service at checkout. Customers don't care how you get them their order, they just want the order to arrive when they expect it to. In this post, you'll learn how to deliver a better shipping experience to your customers with simple shipping options at checkout. -
How to Check for Carrier Adjustments in ShipStation
Tyler Douglas •You're paying carriers more than you think you are! In this blog post, I'll show you how you can view your actual bill and any adjustments applied to your ShipStation carrier balance. -
How to Get Refunds for Late Deliveries
Tyler Douglas •If you use expedited shipping services like 2nd-Day Air, you should audit shipments for on-time delivery. Expedited services cost multiple times more than standard ground because they come with delivery guarantees. In this blog post, I'll show you how to find and get refunds for shipments delivered outside of the guaranteed window.