ShipStation users save an average of $1.07 per shipment with String
How it Works
What Users Say
Kareem Elgendy
CEO
Will Nitze
Founder & CEO
Ryan Byrd
Director of Operations
"String has had a substantial impact on our fulfillment process. It has led to substantial cost savings on shipping, reduced time spent on ticket preparation for fulfillment and a decrease in customer complaints due to the unshipped order reporting feature. We are extremely satisfied with all aspects of String's service".
"String is super set-in-and-forget-it in nature. We don’t ever really have to worry about it working – it just works, and actively saves us money on a daily basis. What’s particularly cool is that it’s dynamic. As rate cards shift, the algorithm immediately adapts.”
"String has not only allowed us to take full advantage of our current parcel rate structures but has also helped us improve them. We have parcel carriers now fighting for our business while we are enjoying lowered order processing times!"
Kareem Elgendy
CEO
"String has had a substantial impact on our fulfillment process. It has led to substantial cost savings on shipping, reduced time spent on ticket preparation for fulfillment and a decrease in customer complaints due to the unshipped order reporting feature. We are extremely satisfied with all aspects of String's service".
Will Nitze
Founder & CEO
"String is super set-in-and-forget-it in nature. We don’t ever really have to worry about it working – it just works, and actively saves us money on a daily basis. What’s particularly cool is that it’s dynamic. As rate cards shift, the algorithm immediately adapts.”
Ryan Byrd
Director of Operations
"String has not only allowed us to take full advantage of our current parcel rate structures but has also helped us improve them. We have parcel carriers now fighting for our business while we are enjoying lowered order processing times!"
Chris Bair
Owner
"String is like hiring a cool robot that figures out the best package and cheapest shipping service for each order - it's especially handy when you're dealing with new shipping services or rate changes and does a great job of making our team more efficient AND more accurate."
Parth Lalchandani
Director
"We met Tyler from String by chance on LinkedIn and it was the best thing that could have happened for my business. From day 1 he went above and beyond to make sure that we were getting the most from String. Before using String we were shipping everything out on USPS and FedEx, using String we found that using UPS for the majority or our shipments would save us on average $7.50 per shipment. I would recommend using String to anybody looking to optimize profits in their business and looking to lower their shipping costs."
Kareem Elgendy
CEO
"String has had a substantial impact on our fulfillment process. It has led to substantial cost savings on shipping, reduced time spent on ticket preparation for fulfillment and a decrease in customer complaints due to the unshipped order reporting feature. We are extremely satisfied with all aspects of String's service".
Pricing
Every plan comes with a 30-day money back guarantee.
Best if you ship less than 8,000 orders per month.
Advanced
$400/mo Includes 2,500 shipments - $0.20/shipment after 2,500 shipments
Configurable rate shopping with Time-in-Transit filtering and flat-rate options
Auto Package Selection
Custom routing rules like price based carrier override
Dedicated Technical support
Dedicated Integration support
Weekly shipping intelligence reports
Delayed shipment notifications
Frequently Asked Questions
How do I actually save money?
You probably have a collection of preset rules to determine the best carrier and package for an order. Something like; 'if less than 1lb, ship with USPS First Class Mail' or 'if 4 cases and going to California, use big box and ship with FedEx Ground'.
While these rules might be accurate 60-70% of the time, when they're not accurate it can cost you a lot of money. The problem is, your team doesn't have enough time to find the optimal package and manually rate shop for every order. This is where String comes to the rescue.
String knows all of your products, packages, and carrier options so when a new order comes in we can intelligently choose the best options in real time. This means instead of being accurate 70% of the time, you are getting the best possible rate 100% of the time.
What do Savings reports look like?
String creates and shares savings reports so users like you have deep insight into your logistics operations. We equip you with details on every order so you have a full picture of how your business is performing and where you can improve.
Every savings report comes with the dimensions and weight of the packages you shipped, the delivery address of the shipment, the best rate available from each carrier, and the selected service option.
You can use these reports to understand pricing from different carriers, negotiate new rate cards with them based on real world data, and get a better sense of what factors influence your shipping costs.
What do you need to get started?
Getting started with String is fast and simple! We only need access to a few critical components to start working.
1) We connect to your carrier accounts. 2) You connect to our API or we connect to your ShipStation account. 3) We store the weights and dimensions of all of your products. 4) We store the weights and dimensions of your boxes. 5) We access the guaranteed delivery windows you offer to your customers.
Won't String always select a slow USPS service?
No. String is purpose built to help you ship orders to your customers as fast as possible while also saving money.
String uses AI to provide the most accurate estimation of a shipments time-in-transit. If a service will not arrive to your customer within the time frame you establish, String filters it out.
Implementing String does not effect your delivery time and can even be used to improve delivery speed.
How do you choose the smallest package?
String uses our proprietary bin packing AI algorithm to predict the optimal box for each order.
To do that, we keep track of the dimensions and weights of all of your products and packages. We then attempt to pack all of your items into the smallest box possible using an infinite amount of orientations.
Do you have products with special packing requirements? No problem! String keeps track of these requirements so your orders are packed exactly how you want them to be.
Add new products or packages anytime with ease and rest assured that no matter how many different products you have, we'll always find the optimal package for them.
How am I billed?
You're only charged when you save more money than String costs. At the end of your billing cycle, if net savings are positive, you're billed. Otherwise, you're not charged anything. String exists to save you money. If we can't do that, we won't take your money.